Refund Policy

All sales are final.

Due to  the nature of the products  for health and hygiene reasons we are unable to offer returns, refunds or exchanges. We reserve the right to refuse all returns, reshipments and refunds. 

We understand a problem can arise with an order. If you experience an issue with your order please contact customer service at support@prismatikhair.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, in order for us to evaluate the issue and resolve it.

Thank You.